Privacy & Protection Policies

Our Privacy Statement and U.S.-EU Safe Harbor certification demonstrate Intradiem's commitment to follow best practices for data collection and transfer and always respect the privacy of every individual who visits our site.

Collection of Information

You can visit this site on the World Wide Web without telling us who you are or providing us with any information. We do collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We use this information to continually improve the convenience and functionality of our site.  

If you choose to provide us with personal information on the site, for example by registering with us, obtaining an ID number, or sending us an e-mail, you are agreeing to share that information with Intradiem and its subsidiaries, affiliates and business partners. We use personal, identifiable information about you to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and to customize your experience of our site.  

Like many other Internet sites, our site makes use of "cookie" technology to measure site activity and to customize information to your personal tastes. A "cookie" is an element of data that a Web site can send to your browser, which may then store the "cookie" on your hard drive so we can recognize you when you return. So, when you come back to visit us, we can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit. You may set your browser to notify you when you receive a "cookie," however please note that by not accepting "cookies" from this site, you will limit the functionality we can provide during your visit to our site.

Personal Information Related to Children

We do not intend to collect personal information from children who identify themselves as being under 18 years of age. Children should not provide personal information on this site, and should ask their parents to submit a request on their behalf if they want to receive information related to this site.


To prevent unauthorized access, maintain data accuracy, and to ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our secure server uses Secure Socket Layer software (SSL) which allows us to receive information that your Web browser encrypts and transmits to us. SSL encryption technology helps to prevent the unauthorized viewing and downloading of your personal information.

Safe Harbor Certification

Intradiem complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework and has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Our complete U.S.-EU Safe Harbor Privacy Policy is available here.

Use of Your Information

We may use your information to improve your browsing experience by personalizing the website.  

We may send you marketing communications which we think may be of interest to you relating to our business or our business partners. You may opt out of any of these communications by sending us an email.  

We may also provide other companies with statistical information about our users - but this information will not be used to identify any individual user.  

We do not intend to sell any of the information we collect to third parties.

Other Information Collectors

Except as otherwise expressly discussed in this Privacy Statement, this document only addresses the use and disclosure of information we collect from you. Our site may include links to the Web sites of our business partners, vendors and advertisers. To the extent that you disclose your information to other parties, whether they are bidders, buyers or sellers on our system or other sites through the Internet, you are subject to the privacy customs and policies of that third party. We are unsure whether these third parties have privacy policies similar to ours, and therefore, Intradiem cannot be responsible for the content or the privacy practices employed by any third party.  

Your use of this site constitutes your consent to the collection and use of this information by Intradiem. If we change our Privacy Statement, we will update this page of the site so you will always be aware of how we use your information.

Reviewing and Changing Your Personally Identifiable Information

You have the right to access and correct your personal information. You can review, update, delete and change your personal information by sending us an email or by notifying us in writing at:  

Intradiem, Inc.  
Mansell Two  
3650 Mansell Road  
Suite 500  
Alpharetta, GA  30022

Contact Information

If you have any questions, concerns or comments about this Privacy Statement, please send us an email or contact us at 888.566.9457.

Safe Harbor Privacy Policy for Consumer Data

Intradiem, Inc. (“Intradiem”) is committed to upholding the highest ethical standards in its business practices and strives to collect, use and disclose personal information in a manner consistent with the laws of the countries in which it does business. This Safe Harbor Privacy Policy sets forth the privacy principles that Intradiem follows with respect to personal consumer information transferred from the European Economic Area (EEA) (which includes the twenty-eight member states of the European Union (EU) plus Iceland, Liechtenstein and Norway) to the United States.

Intradiem complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Intradiem has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Intradiem’s certification, please visit

Safe Harbor

We certify compliance with:

The United States Department of Commerce and the European Commission have agreed on a set of data protection principles (the "U.S.-EU Safe Harbor Principles") and frequently asked questions (collectively the “U.S.-EU Safe Harbor Framework”) to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal information transferred from the EU to the United States. The EEA also has recognized the U.S. Safe Harbor as providing adequate data protection. Consistent with its commitment to protect personal privacy, Intradiem adheres to the U.S.-EU Safe Harbor Principles (hereinafter “Safe Harbor Principles”).


This Safe Harbor Privacy Policy (the "Policy") applies to all personal information received from consumers by Intradiem in the United States from the European Economic Area, in any format including electronic, paper or verbal.


For purposes of this Policy, the following definitions shall apply:

"Agent" means any third party that collects or uses personal information under the instructions of, and solely for, Intradiem or to which Intradiem discloses personal information for use on Intradiem's behalf.

"Intradiem" means Intradiem, Inc., its successors, subsidiaries, divisions and groups in the United States.

"Personal information" means any information or set of information that identifies or is used by or on behalf of Intradiem to identify an individual. Personal information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information.

"Sensitive personal information" means personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns health or sex life. In addition, Intradiem will treat as sensitive personal information any information received from a third party where that third party treats and identifies the information as sensitive.

Privacy Principles

The privacy principles in this Policy are based on the Safe Harbor Principles.

NOTICE: Where Intradiem collects personal information directly from individuals in the EEA, it will inform them about the purposes for which it collects and uses personal information about them and the choices and means, if any, Intradiem offers individuals for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to Intradiem, or as soon as practicable thereafter, and in any event before Intradiem uses or discloses the information for a purpose other than that for which it was originally collected or discloses information to a non-agent third party.

Where Intradiem receives personal information from its subsidiaries, affiliates or other entities in the EEA, it will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such personal information relates.

CHOICE: For personal information, Intradiem will offer individuals the opportunity to choose (opt-in) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.

For sensitive personal information, Intradiem will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.

Intradiem will provide individuals with reasonable mechanisms to exercise their choices.

DATA INTEGRITY: Intradiem will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Intradiem will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current. We will only collect and store personal information that is relevant to fulfill the purpose of the request and will retain such information no longer than appropriate to fulfill the purpose of the request.

TRANSFERS TO AGENTS: Intradiem will obtain assurances from its agents that they will safeguard personal information consistently with this Policy. Examples of appropriate assurances that may be provided by agents include: a contract obligating the agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), Safe Harbor certification by the agent, or being subject to another European Commission adequacy finding (e.g., companies located in Canada). Where Intradiem has knowledge that an agent is using or disclosing personal information in a manner contrary to this Policy, Intradiem will take reasonable steps to prevent or stop the use or disclosure.

ACCESS AND CORRECTION: Upon request, Intradiem will grant individuals reasonable access to personal information that it holds about them. In addition, Intradiem will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. These requests can be made by completing our contact form at or by calling the Intradiem office and asking for the Privacy Officer.

SECURITY: Intradiem will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

ENFORCEMENT: Intradiem will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Intradiem determines intentionally violates this policy will be subject to disciplinary action up to and including termination of employment.

DISPUTE RESOLUTION: Any questions or concerns regarding the use or disclosure of personal information should be directed to the Intradiem Privacy Officer at the address given below. Intradiem will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Intradiem and the complainant, Intradiem has agreed to participate in the dispute resolution procedures of the American Arbitration Association pursuant to the Safe Harbor Principles.

Limitations on Application of Principles

Adherence by Intradiem to these Safe Harbor Principles may be limited (a) to the extent required or permitted by law or legal process, such as to respond to or investigate a legal or ethical obligation or request or pursuant to court orders, subpoenas, interrogatories or similar directive carrying the force of law; and (b) to the extent expressly permitted by an applicable law, rule or regulation.

Internet Privacy

Intradiem sees the Internet and the use of other technologies as valuable tools for communicating and interacting with consumers. Intradiem recognizes the importance of maintaining the privacy of information collected online and has created a specific Internet Privacy Policy (the "IPP") governing the treatment of personal information collected through web sites that it operates. With respect to personal information that is transferred from the European Economic Area to the U.S., the IPP is subordinate to this Policy. However, the IPP also reflects additional legal requirements and evolving standards with respect to Internet privacy. You can review Intradiem’s Internet Privacy Policy here.

Contact Information

Questions or comments regarding this Policy should be submitted to the Intradiem Privacy Office by mail as follows:

Intradiem , Inc.
Attn: Privacy Officer
3650 Mansell Road
Suite 500
Alpharetta, GA 30022

Changes to this Safe Harbor Policy

This Policy may be amended from time to time, consistent with the requirements of the Safe Harbor Principles. A notice will be posted on the Intradiem web page ( for 60 days whenever this Safe Harbor Privacy Policy is changed in a material way.

Effective Date

25 September 2015